Privacy Policy - Innovyrax Digital Solutions

Privacy Policy

Your privacy is important to us. Learn how Innovyrax Digital Solutions collects, uses, and protects your information.

Our Privacy Commitment

Last Updated: January 1, 2023

Introduction

At Innovyrax Digital Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and mobile applications.

By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services:

Personal Information

  • Contact information (name, email address, phone number)
  • Business information (company name, job title)
  • Billing information (payment details, billing address)
  • Account credentials (username, password)

Technical Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our services
  • Cookies and similar tracking technologies

Usage Information

  • Service usage patterns and preferences
  • Feature usage and interaction data
  • Error logs and performance data

How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Service Delivery To provide, maintain, and improve our services
Customer Support To respond to your inquiries and provide support
Communication To send important updates, security alerts, and marketing communications
Analytics To analyze usage patterns and improve user experience
Security To protect against fraud, abuse, and security threats
Legal Compliance To comply with applicable laws and regulations

Android App Privacy

Our Android applications follow strict privacy guidelines to protect your data:

Permissions We Request

Our Android apps may request certain permissions to provide full functionality:

Required Permissions

  • INTERNET - To connect to our services and fetch data
  • ACCESS_NETWORK_STATE - To check network availability
  • WAKE_LOCK - To keep the device awake during critical operations

Optional Permissions

  • CAMERA - Only if your app requires photo capture functionality
  • READ_EXTERNAL_STORAGE - Only if file upload features are used
  • ACCESS_FINE_LOCATION - Only if location-based services are offered

Data Collection in Android Apps

Our Android applications collect minimal data necessary for functionality:

  • Device information for troubleshooting and optimization
  • Usage analytics to improve app performance
  • Crash reports to fix bugs and stability issues
  • Authentication tokens for secure access to your account

We do not sell your personal data to third parties. Any data collected through our Android applications is treated with the same level of security and confidentiality as our web services.

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our services
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • Consent: With your explicit consent for specific purposes

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response and breach notification procedures

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right Description
Access Request access to your personal data
Correction Request correction of inaccurate data
Deletion Request deletion of your personal data
Restriction Request restriction of processing
Portability Request transfer of your data to another organization
Objection Object to processing of your personal data

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy when transferred internationally.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: info@innovyrax.com; innovyrax@gmail.com
  • Phone: +91 (808) 791-1139; +82 (103) 529-2545
  • Address: Plot No. 9, Parth, Survey No. 303A/1A, Prasad Nagar, Near Burkule Hall, Ambad Link-Road, Nashik: 422010, Maharashtra, India

Frequently Asked Questions

Common questions about our privacy practices

What information do you collect from Android apps?

Our Android apps collect minimal information necessary for functionality, including device information for troubleshooting, usage analytics to improve performance, and authentication tokens for secure access. We do not collect sensitive personal information without your explicit consent.

How can I delete my personal data?

You can request deletion of your personal data by contacting us at privacy@innovyrax.com. We will process your request in accordance with applicable laws and confirm once your data has been deleted. Please note that we may need to retain certain information for legal or legitimate business purposes.

Do you share my data with third parties?

We only share your data with trusted third-party service providers who assist us in operating our services, and only to the extent necessary. We require all third parties to respect the security of your data and to treat it in accordance with the law. We do not sell your personal data to third parties.

How do you protect my data?

We implement comprehensive security measures including encryption of data in transit and at rest, regular security assessments, access controls, and employee training. We continuously monitor our systems for potential vulnerabilities and attacks to ensure your data remains secure.

Can I opt out of data collection?

Yes, you can limit certain types of data collection through your device settings or by contacting us. However, please note that opting out of essential data collection may impact the functionality of our services. We will inform you of the consequences of opting out before processing your request.

Still Have Questions?

Our privacy team is here to help you understand our practices and address any concerns you may have.

Contact Our Privacy Team
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